Terms and Conditions

  • Magical World Entertainment requires a 50% non-refundable deposit in order to book the services for your event.
  • Deposits are non-refundable but transferable to be rescheduled within 7 days of cancelation since the first booking date (initial services and time are not guaranteed only upon availability)
  • We accept Email-transfers, Visa, American Express, Mastercard for deposits and balance owing.
  • Any last minute service or time add-ons upon availability can be payable in cash on the event day.
  • We require a valid government I.D. and credit card for the renting of any equipment.
  • Magical World Entertainment is not responsible for bad weather.
  • Deliveries are from 8:00 a.m. until 12:00 noon and pickups are from 4:00 p.m. until 8:00 p.m. Please contact us in order to schedule your delivery time.
  • Responsibility for the rental equipment remains with the booking client from the time of delivery until the time of pick-up. It is important to make sure that all equipment is secured and protected from the elements; otherwise the client will be charged the repair or the full amount of the item.
  • No refunds will be provided, if the service equipment does not fit in the location or is denied entry.
  • Our staff makes sure that our equipments are delivered in excellent working conditions, and we require the client's signature upon delivery, drop-off.
  • At the time of reservation, the client must be specific in where the service will be set up on grass, sand, sidewalk, concrete, indoors, street, backyard, parking area, and mention if we do require the use of  stairs or elevator to access the location and extra charges may apply.
  • The booking client is responsible for having an adult supervise the children for any service.
  • Once any of our services is set-up it will not be relocated without our staff approving or until the scheduled end time of the service.
  • It's up to the booking client that all rented equipment are returned cleaned and set just as delivered. Otherwise, there will be an additional clean up charge depending on the equipment.
  • Inflated equipment cannot be used when there is rain and/or lighting conditions or if winds exceed 30 km/h.
  • Jumping castles or Carnival games must be fully inflated before any children are allowed inside.
  • Jumping castles or Carnival games must be fully inflated until everyone is out.
  • Events are not booked until you've received an email confrimation and an invoice.

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